It was, I think, a bit of a shameless P.R. stunt. We’ll see if it pays off.
When you see them pull a carton of something out of the refrigerator, it reminds me I’m paying $5 for a squirt of liquid and milk…
Honestly, Starbucks, with customers like that, why bother “retraining” at all. Seems like what the ‘bucks customer really wants is a machine they can put quarters in. Bzzzz, whrrrr…coffee’s ready!
@The New York Times